In Re Volkswagen Timing Chain Product Liability Litigation, Civil Action No. 16-2765 (JLL)(JAD)

Submit a Claim - Claim Instructions

If you are a United States or Puerto Rico resident who purchased or leased a Settlement Class Vehicle and spent money to repair a timing chain or timing chain tensioner, or repair or replace a damaged or failed engine due to failure of a timing chain or timing chain tensioner, within the applicable time/mileage parameters and prior to August 28, 2018, you may submit a claim for reimbursement of those out-of-pocket expenses.

To verify if your vehicle is a Settlement Class Vehicle included in the database, please utilize the VIN Lookup Tool.

To receive reimbursement, you must submit the completed Claim Form with necessary documentation to the Claim Administrator by 11:59 p.m. PST on January 25, 2019 if filing online, or postmarked by January 25, 2019 if filing by mail. Claim Forms submitted after the deadline will not be considered.

Before you get started, please refer to the following information and the FAQ Page before completing your Claim Form.


How to File Online:

Before Claim Filing: To prove your out-of-pocket expenses, you must provide documentation. Please gather all supporting documents needed (see FAQ 7 for total list). You will not be able to save and come back later. Documents should be clear readable copies.

During Claim Filing: As part of your Claim, you will be asked to provide your contact and vehicle information, including the VIN. Then, you will be asked to provide information about each type of repair you had (see FAQ 5 for details).

After Claim Filing: After you finish your Claim, your Claim will be reviewed and processed by the Claim Administrator. You may be asked for more information at a later time to validate your Claim. You should save all supporting documentation. Your Claim may be rejected if any requested information is not provided.

Click the button below to get started.



How to File by Mail:

To file by mail, first download a copy of the Claim Form here. Next, fill it out as completely as you can, attach any copies of documentation to prove your Claim, and sign and date your Claim. Then, mail your Claim Form and documentation to:

Volkswagen Timing Chain Settlement
Claim Administrator
P.O. Box 3656
Portland, OR 97208-3656


Remember: All Claim Forms must be submitted online or postmarked no later than January 25, 2019.